Frequently Asked Questions
(Click on the questions below)

• What are your Office Hours and Location?
• Does your office also take care of my Sewer Bill?
• What is my Water Account Number?
• When will my Deposit be Refunded?
• Why is my Water Bill so High?
• What is your Service Area?
• What is a "Base Charge"?
• Why am I billed for Stormwater?
• Is there Fluoride in my water?
• What is a "Backflow Prevention Device"?
• What do I need to do if I am a Seasonal Resident?
• Why does my bill show a Previous Balance?
• Why does my water smell like rotten eggs?
• What can I do to reduce the rotten egg smell?
• What are your current rates?
  

Links To Other FAQ's

• What's this pink stuff in my bathroom?
• What are these small white and/or grey particles plugging my strainers?
• How do I flush my hot water tank?